Prospective Science-Teachers’ Services Satisfaction: an Exploratory Studies in Private Education Institutions in Indonesia
Abstract
Keywords
Full Text:
Full PaperReferences
Arambewela, R., & Hall, J. (2009). An Empirical Model of International Student Satisfaction. Asian Pacific Journal of Marketing and Logistics, 21(4), 555-569.
Arokiasamy, A., & Abdullah, A. (2012). Service Quality and Students’ Satisfaction at Higher Learning Institutions: A Case Study of Malaysian University Competitiveness. International Journal of Management and Strategy, 3(5), 1-16.
Dib, H., & Alnazer, M. (2013). The Impact of Service Quality on Student Satisfaction and Behavioral Consequences in Higher Education Services. International Journal of Economy, Management and Social Sciences, 2(6), 285-290.
Goetsch, D. L., & Davis, S. B. (2013). Quality Management for Organizational Excellence: Introduction to Total Quality. USA: Pearson Education, Inc.
Govender, J. P., Veerasamy, D., & Noel, D. T. (2012). International Students’ Expectations and Perceptions of Service Quality: The Case of a Higher Education Institution in South Africa. Journal of Economics and Behavioural Studies, 4(10), 588-594.
Hanaysha, J. R. M., Abdullah, H. H., & Warokka, A. (2011). Service Quality and Students’ Satisfaction at Higher Learning Institutions: The Competing Dimensions of Malaysian Universities’ Competitiveness. Journal of Southeast Asian Research, 1-11.
Hasan, H. F. A., Ilias, A., Rahman, R. A., & Razak, M. Z. A. (2009). Service Quality and Student Satisfaction: A Case Study at Private Higher Education Institutions. International Business Research, 1(3), 163-175.
Johnstone, D. B. (2009). Worldwide Trends in Financing Higher Education. In Financing Access and Equity in Higher Education. Jane Knight (Ed.) Rotterdam, Taipei, Sense Publishers.
Karami, M., & Olfati, O. (2012). Measuring Service Quality and Satisfaction of Students: a Case Study of Students’ Perception of Service Quality in High-Ranking Business Schools in Iran. African Journal of Business Management, 6(2), 658-669.
Lee, Y. J. J., Tai, D. W., & Wang, R. (2012). An Investigation of Evaluative Criteria for Uncertainty Reduction in Overseas Learning. International Journal of Technology and Engineering Education, 9(1), 1-10.
Prayogi, S., Yuanita, L., & Wasis. (2018). Critical Inquiry Based Learning: A Model of Learning to Promote Critical Thinking Among Prospective Teachers of Physic. Journal of Turkish Science Education, 15(1), 43-56.
Prayogi, S., Muhali, Yuliyansi, S., As’ari, M., Azmi, I., & Verawati, N. N. S. P. (2019). The Effect of Presenting Anomalous Data on Improving Student’s Critical Thinking Ability. International Journal of Emerging Technologies in Learning, 14(6), 133-137.
Seng, E. L. K., & Ling, T. P. (2013). A Statistical Analysis of Education Service Quality Dimensions on Business School Students’ Satisfaction. International Education Studies, 6(8), 136-146.
Tuan, N. (2012). Effects of Service Quality and Price Fairness on Student Satisfaction. International Journal of Business and Social Science, 3(19), 132-150.
UNESCO. (2014). Higher Education in Asia: Expanding Out, Expanding Up - The Rise of Graduate Education and University Research. Montreal, Canada: UNESCO.
World Bank. (2010a). International Experience for Assessing the Quality of Educational Services at Higher Education Institutions: A Policy Note for the Government of Poland. Washington DC: The World Bank.
______. (2010b). Financing Higher Education in Africa. Washington DC: The World Bank.
Yadav, J. I. (2012). Service Quality Towards Student Satisfaction: An Empirical Investigation in Selected Management Institutions of Sangli City. Ninth AIMS International Conference on Management, January 1-4.
DOI: https://doi.org/10.33394/bioscientist.v8i2.3269
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Bioscientist : Jurnal Ilmiah Biologi is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
Editorial Address: Pemuda Street No. 59A, Catur Building Floor I, Mataram City, West Nusa Tenggara Province, Indonesia